Coronavirus (COVID-19)

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Please also see our COVID-19 information page

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Welcome to Park and St Francis Surgery

Welcome to our website which we hope you will find both useful and informative.

With patient’s needs at the heart of everything we do, our website has been designed to help you find the information you need. As well as specific practice details such as opening hours and how to register, you’ll find resources on cancer screening, links to a number of diverse support organisations or you can visit the self help page where you can even make your own referals directly to some specialist services.

 

Update on the COVID-19 booster vaccination programme


We know that following the national Government announcement that the COVID-19 booster vaccination programme is due to be opened to a wider group of people that many of you understandably are keen to know when you will be able to have your vaccination. 

The NHS is working quickly to respond to the new variant (Omicron) and to put in place the next and most complex phase of the successful COVID-19 vaccination programme.

Following updated guidance from the Joint Committee on Vaccination and Immunisation (JCVI) the NHS will shortly set out how staff will expand the booster programme – this will include how booster jabs will be given in priority order so that the most vulnerable people are protected first, while also increasing capacity to vaccinate millions more people in a shorter space of time. 

The NHS will contact you when you are due to book in for your lifesaving booster vaccination, and when you get the call, it’s vital that people come forward as quickly as possible.

Could we please ask people NOT TO call the practice to ask about their vaccine as this takes away our staff from responding to people who need health care. Please could we ask you to continue to remain patient and respectful with our staff as they work hard to support the community. 

 

Survey on Accessing GP Services

“Share your experiences of accessing GP (General Practice) services in the last six months

Healthwatch Hampshire want to hear about your experiences accessing GP services in the last 6 months, so that they can help the NHS understand what is working well and what could be better.

You can help by completing the following survey, and sharing your experiences: https://www.smartsurvey.co.uk/s/FT46JX/ The survey is anonymous and is open until 31st December 2021. You may need to copy the link above into a browser.

The survey asks for feedback on how you contacted your GP practice, how you booked an appointment and how your appointment went.

If you need this form in another format or version, please contact Healthwatch Hampshire on 01962 440262, email enquiries@healthwatchhampshire.co.uk or visit www.healthwatchhampshire.co.uk

 

Patient Access Emails regarding Covid Passports

The Patient Access website has informed us that some Patient Access users and people who have never registered for the service have received Covid passport emails purporting to be from Patient Access.  

They have advised that users of Patient Access check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. They advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on their information security page here: https://www.patientaccess.com/security  

They strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. They do not share any data and no data is ever saved or stored on any device you use to access Patient Access.

 

Covid 19 and Vaccination Information

We are still maintaining social distancing, face masks and hand sanitising and therefore request that patients attend on the day at the time given and come suitably dressed to allow access to the top of an arm.

Please help us reduce the impact of the next Covid-19 wave by booking your vaccination with us.

Please ensure your contact details are up to date, mobile numbers and e-mail are especially useful, since they allow us to reduce our carbon footprint, cut down the practice running costs - as well as improve our efficency in organising your care.

Everyone eligible for the COVID-19 vaccine who has not yet received the jab is urged to do so as soon as possible to protect themselves, loved ones and our communities against the virus.

If you are aged over 16, you are now able to book your vaccination using the NHS App, or by calling our vaccination booking hotline 02380 240980. (lines are open Monday-Friday 08.30-12.00).

Please do not contact the GP surgery about COVID-19 vaccination status. GPs cannot provide letters showing a person’s COVID-19 vaccination status.

 

Demonstrating COVID-19 vaccination status

Anyone living in England can now get their proof of COVID-19 vaccination status through the NHS App.

You can also call 119 to request a letter of proof of Covid-19 vaccination status.

 

Access to NHS services

You can now use NHS App online to access services on your computer, as well as your smart-phone or tablet.

This service allows you to:

  • Book and manage appointments at your GP surgery
  • Order repeat prescriptions
  • Get health information and advice
  • View your medical record securely
  • Demonstrate you Covid-19 vaccination status

 

Message from the Park and St Francis Research Team: "Please help us Fight Covid-19 by volunteering for research"

The PRINCIPLE trial aims to find treatments that reduce hospital admissions and improve symptoms for people with COVID-19.

You could be eligible to enrol and help us if you are over 18 years and have had COVID-19 symptoms with a positive COVID-19 test in the last 14 days.

Enrol in Principle trial here.

Please see the Primary Care Clinical Trials Unit website for further information about this study.

If you'd like to know more about COVID 19 research and how you can contribute, please visit the Be Part of Research site, which is run by the National Institute for Health Research.'

"Thank-you to all our fabulous patients who have supported us in the various Covid-19 (and other) trials we have been running over the last 12 months or so - we really appreciate the time you have given us! Your contributions, have been, and continue to be, vital in the development of effective strategies, treatments and vaccines that will help control the virus, both now, and as it continues to evolve."  Dr S Glanville, Clinical lead for Research at Park and St Francis Surgery

 

Important Reminder about eConsult

Please note the eConsult service is not monitored outside of normal surgery opening time (8am-6.30pm Monday-Friday).

Any eConsult requests submitted outside of normal surgery opening time will not be seen until the next working day. 

For urgent medical advice when the GP practice is closed, please contact NHS 111, or dial 999 for medical emergencies.

 

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