Sue Levesque (DPHCM)
Business and Practice Manager
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Assistant Practice Manager
Assisting the Practice Manager in the day to day running of the practice and also responsible for all areas of IT and overseeing patient registrations.
Clinical Administrator Dealing with the Chronic Disease Register ensuring that all at risk patients are called in for their annual review. Works closely with head nurse Jane Tutton and the administration team for all aspects of clinical work.
Rissa Le Grange
Support the practice with all aspects of administration.
Paula is the Registration lead for the practice dealing with all aspects of Patient registration processes and supports Sally Ashton within the clinical administrator dealing with the Chronic Disease Register ensuring that all at risk patients are called in for their annual review.
Research Administrator ensuring all aspects of research administration with Amy Glanville - Research Nurse lead
Head Receptionist - supports the Practice Manager with the day to day running of the reception team
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions, dealing with prescription enquiries, financial claims and patient records.
Kerry is the Reception team lead and support Sally with day to day running of the reception team.
We have two secretaries who deal with a vast amount of day-to-day secretarial and administrative work for the practice - a large proportion of their work involves the typing of patient referral letters to the hospitals.
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